SHIPPING & RETURNS

Shipping Policy

All products are made to order in micro-batches to ensure product perfection and complete customer satisfaction of each item purchased. Each order includes a product card specific to each product(s) purchased, including a full list of ingredients, product descriptions, directions, and suggested use. Each order is carefully packaged and shipped out within 3-5 business days. 


Return & Exchange Policy

Skin + Spirit passionately believes in product excellence. If for any reason you are not satisfied or a product(s) does not meet your expectations, we will happily accept your return and issue a refund within 30 calendar days of the purchase date. Please note we do not cover return shipping costs. Email info@skinandspirit.store to initiate your return. A return made without initiating a return by emailing info@skinandspirit.store will not be accepted and a refund will not be issued. 

 

Once your return is initiated, you have 14 calendar days to send the item(s) and for the return to be marked delivered. Once 14 days have passed from the return initiation date, your order is no longer eligible for a refund. Please keep records of return shipments, for proof of date shipped. Skin + Spirit is not responsible for a return shipment, including instances of the missing item(s) or mis-delivered shipments.